Server Management Services is our effective solution to manage the daily operations of servers and keeps businesses current with technology as well as best practices and reduces costs.
The packaged service, standardizes server operations, provides the staff and expertise to help your servers run efficiently and saves your business money.
During the transitional period, 20 Squared will install monitoring tools to assist with the “health” of the servers. 20 Squared will configure the monitoring tools to match a template which has been developed and based on best practices, through years of experience managing Microsoft servers.
Subsequent to the above we can monitor key thresholds including CPU, Disk Space and available memory as well as monitoring the operating system error logs. We are able to monitor specialized services such as Exchange (Email), databases, SharePoint, etc. and can even customise our system to monitor client specific applications. With Datacentre Solutions we remove the time and risk factors from data centre design and installation. With our intelligent server and storage solutions process, store, protect and manage client data efficiently, reliably and flexibly.
Hardware
Solutions
To get the perfect network, you need the perfect hardware. We are an installation partner of various well-known brands providing you a cost-effective solution perfect for your IT requirements.
We have server specialists that will ensure your data gets backed up safely and securely. No losing of vital data. With a standby team, you will have more “uptime” than ever before. 20 Squared complies with government stipulated policies and restrictions. Our service level agreements are written uniquely for each client ensuring that problems and faults get attended to in a well-timed manner. All our hardware comes with guarantees. We have a specialist in each brand who are ready to assist you with the installation, configuration and support of any hardware.
Our helpdesk is on standby and using a single point of contact system, your life is simplified. You will get immediate assistance with your query from a specialist.
Project
Management
Our team of qualified and trained project managers are ready for your project. The team has been trained in technical support and managing the project efficiently. You are provided with regular reports pertaining your project. All planning done with precision to ensure your network is up and running in the best possible timeframe. The project team is there to assist, plan and liaise with you throughout the whole project. The implementation, migration and any other time-consuming tasks is scheduled and executed within a timely manner, ensuring that there is as little down time as possible.
We are looking forward to taking on your project, where we will prove to you why our company is the best possible option for your IT requirements. Our teams are ready when you are.
Time To Put Your User's To Test
Our approach to cloud is designed to enable our customers to use cloud solutions so that they can take advantage of new business models and processes that make them significantly more efficient, effective, agile and responsive. Imagine a sales team managing their interactions and business from an iPad! Even a marketing organization using social platforms to get closer to customers, or a company that is secure in the knowledge a backup of their key data is being taken every night and stored in a datacentre offsite without having to rely on anyone remembering to “put a tape in”. Cloud does mean many different things to many different companies. Some companies may only find a few cloud options relevant and helpful to their business while for other businesses, cloud may be a business while for other businesses, cloud may be a suitable platform to run all the operations on. 20 Squared can assist you to discover what cloud can do for your business and to help you on your journey to the cloud and more importantly, ever increasingly efficient IT system of your company.
Let our Microsoft cloud hosting specialists be your Administrator and IT support. You’ll appreciate the difference that comes with on-demand expertise, guaranteed service levels and an obsession with getting things right, the first time. And with a range of engineered server configurations to choose from, dependable storage and our reliable network, you can concentrate on what you do best, knowing we’re taking care of the rest.
Fully Managed
Hosting Features
Proactive Monitoring
A cloud specialist will monitor your server’s RAM, CPU and disk space usage, proactively preventing problems before they occur.
Professional Services
Specialist support for every aspect of your architecture is available. Supporting you around the clock and on-demand.
Migration Services
Full migration fro m your existing hosting provider or servers, including all communication with your previous provider (additional fees may apply) is managed professionally.
Patches and Updates
Operating System and other supported software is updated as soon as updates and security patches become available.
Managed Backup
Configured to your specifications, all packages include a generous cloud backup, managed and with proactive support on stand-by.
Monthly Reporting
An actionable, graphical, monthly report including server and network traffic, CPU and RAM usage which is easy to “read” and interpret, as well as advice on scaling your cloud server becomes your monthly report.