Traditional desktop management tasks include installing and maintaining hardware and software spam filtering and administering user permissions. In recent years, however, security-related tasks have become an increasingly large part of desktop management. As a result, an equally large proportion of administrative resources have been devote to security-related tasks, such as patch management, fighting viruses and spyware.
We deploy management software on all endpoints as these tools provide several features that permit 20 Squared to deliver cost-effective remote support.
These Features Include:
Asset Management
Patch Management
System Overall Health Management
Remote Control
Service Desk integration
On-Site Support (where warranted)
Manufacturer warranty management
Proactive workstation and device optimisation
Device image management
Installations
Changes
Moves
Additions